Customer Service is an area in which we excel...
... maintaining our commitment to make the experience for customers during works a pleasurable one that exceeds their expectations.
Communication is at the heart of customer service and for this reason we have introduced an ‘account management’ system in which all clients have a dedicated point of contact at the heart of the George Jones organisation. This system enables clients to discuss any matters that arise before, during or after works in the confidence that it will be dealt with promptly and effectively.
We are committed to continuously improving our services and use Customer feedback to monitor, enhance and deliver these improvements.